Order Tracking

Track Your Parcel

As soon as your order ships, you'll receive a confirmation email with your tracking number. Simply click the link in that email to follow your parcel's journey in real-time.

Delivery Times

• France: 2-3 business days
• Belgium: 2-3 business days
• Germany & Austria: 3-5 business days
• Netherlands: 2-4 business days

Orders are lovingly prepared and dispatched within 24 to 48 hours (business days).

Haven't Received Your Tracking Email?

Please check your spam or junk folder. If you still can't find it, please reach out to us at contact@kisskiss.eu with your order number.

My Parcel Says "Delivered" But I Haven't Received It

Kindly check with your neighbors or building concierge. If your parcel is still missing after 48 hours, please contact our customer service team, and we'll open an investigation with the carrier.